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I special ordered a couch from Gardner White on black Friday 2016. Three months and 2 wrong couches later I was finally just given a refund. They could not get my order right so my wife and I went couch shopping again. We had looked at every store around when we noticed a new Furniture Factory Liquidators store in Chesterfield. When we walked in my wife spotted the same couch we ordered in a different color. I told the salesman, Lance, about our Gardner White experience and he guaranteed that he would get it right and that it would take about a month to come in. As it turns out, Lance made some calls and pulled some strings, and my new couch was delivered in about 10 days. The best part is that it was about $230 cheaper than Gardner White!!! I would highly recommend this store to anyone looking for new furniture and I will be spreading the word to all my family and friends. THANK YOU Lance and Furniture Factory Liquidators for easing my headache and most of all making my wife happy! We LOVE our new couch!
This was mine and my husbands first time buying NEW furniture. We first looked at Gardner White and Art Van and figured with our budget we weren't going to be able to get everything we REALLY wanted. My mom told us to check this place out. We ended up buying a living room set and an entire bedroom set, with less than what we planned on spending! The salesman was very helpful, and made the whole purchase very easy. We have since been telling everyone to go up there and check it out BEFORE you buy furniture from anywhere else. It's great! I will be coming back every time I need something new in my home furnished.
Great Service, always friendly! Sales people are very helpful and not pushy! Will return for ALL my furniture needs.
I had nothing but a great experience with this company. I just moved and didn't even notice I drove by this place everyday, I found such cute pieces I was so surprised!! I want to put a silk rug in every room to be honest there is so much to look at it took me a week to stop changing my mind every time I went and I had space to look as much as I wanted without someone leering over me which is really nice... It's hard to figure out how to make such a big purchase I was just looking to figure out my budget and the office girl Courtney offered me a year with no interest and no credit check financing and I got approved for the credit card so I got my bed too!! She helped me w the application and explained how to pay off my furniture in under a year and how to pay online and it was so informational I have peace of mind I love my stuff and I feel the sales people know what they're selling and know how to not pressure me for my money. I am so satisfied I came here to make sure they're recognized for that!!
@ Livonia: The manager was AWESOME!!! We told him exactly what we wanted and he took us to the perfect mattress immediately and we didn't want to get off of it. We got a remarkable price for KING SIZE mattress set...an we were SOLD!!! The delivery team was courteous and fast!! Last night was the first night I slept 8 hours nonstop in YEARS!!!! Thank you!!!
"Hi I just bought furniture for my new place in Grand Rapids. The sales staff were helpful, polite and informative. The set up crew did a great job of assembling and setting up my place. Good work!"
"I just wanted to say thanks for the honest and friendly treatment in your store and also the delivery workers were friendly and on time, I'm sure I will see you the next time I'm in the market for furniture."
"We sold all of our furniture when we moved from Arizona to Michigan. When we approached the Furniture Factory Liquidators for furnishing suggestions for our new home, they were very helpful. By the time we left the store a few hours later, we felt as if we had become family. The salesmen showed us various affordable options and kept our furnishing at the store for six weeks, until we were ready to move into our newly purchased home.
The entire crew was a pleasure to work with. The prices were more than reasonable, including the delivery and setup charge. With the truckload of stuff we bought, we did encounter a few hiccups, but they were taken care of right away.
It was amazing how accommodating these people were. They even split up a desk set, just because I had my eye on the chair. Now, which other furniture shop would be so compliant to a customer’s wishes? Guys, we appreciate everything you did for us. If we ever add a room to the house, we’ll be back! Thanks for everything you did for us."
"Thank you Furniture Factory Liquidators for stocking the lovely Curio Cabinet that I purchased from your store. My home now has that perfect touch look...I can say the same for the King bed I purchased previously, over all, I give the whole experience 10 stars."
"Our couch and chair were just deliered by two very careful and nice guys. We love the furniture and rug and especially the service, instant delivery (on New Years Day) and the price. I'm so happy Mike and Elliot, I'm going to tell all my friends about Furniture Factory Liquidators. Bob, you've got a good crew, full of energy. The girl who rang us up was sweet to us too. Everyone was top of the line. Nice guys moving things around (boxes etc.) said happy new year. Great experience. Will be back for a mattress soon. Thanks again. Happy New Year."